Refund policy
Our Freshness Guarantee
We stand behind every bag we roast. If your order arrives with a damaged bag, a defective seal, or you're not satisfied with the freshness of your coffee, contact us within 30 days of delivery and we'll replace it or refund you — no hassle, no questions asked.
To start a return or replacement, email us at ghostbrewnyc@gmail.com with your order number and a photo of the issue. 👻